Cole Music Co. takes great pride in the instruments, amplifiers, effects pedals, and accessories we make. It is important that any item bearing our name is out there making music, and functioning properly. If you ever have an issue with any of our products, we want to take care of it. While we can't warranty things such as strings, tubes, and electronics; if one of our products has a failure due to a defect in the quality of components or in workmanship, we will replace, refund, or repair it at no charge. Even if you’re not the original owner -- if it ain't workin', we want to know! Drop us a line.